REFUND / CANCELLATION POLICY

I recommend not publishing fixed refund percentages until management approves them.

Use:

Refund and Cancellation Policy

Japaws Consults Limited aims to provide clear information about service fees, deliverables and commencement of work before a client engagement begins.

Refund eligibility may depend on:

• service purchased
• work already completed
• third-party fees already incurred
• consultation attendance
• documents already reviewed or prepared
• stage at which cancellation is requested

Third-Party Fees

Fees paid directly to educational institutions, government agencies, examination providers, payment processors or other third parties are subject to the refund rules of those organizations and may not be refundable by Japaws.

Consultation Cancellations

[INSERT JAPAWS APPROVED CANCELLATION WINDOW]

Service Refunds

[INSERT MANAGEMENT-APPROVED REFUND POLICY]

Contact

Questions concerning refunds should be directed to:

billing@japaws.ng